The Campaign Screen

Campaign view

Welcome to the campaign view. We’ll go through it from left to right.


Candidate List panel

candidate list

  1. Campaigns
  • Click here to select to display candidates from different campaigns or even all combined, selecting Show All
  1. Search
  • Enter a candidate’s name or ID to search for him/her
  1. Folders
  • Select to show candidates in different folders, the red bubble indicates how many candidates are in each folder.
  • The available folders are: Inbox (Candidates will be added to this folder automatically once they join the campaign) , Completed(Candidates will be moved to this folder automatically once they completed the automated interview), Shortlisted, On Hold, Rejected, Hired and further below No Campaign Invitation & No response
  1. Users
  • Here you can click on the different candidates in a given folder.
  • By scrolling down you can scroll through all candidates
  1. Filter.png
    The Filter Feature

    Filter

  • Filter Candidates by a variety of measures
  • By clicking reset you can reset the filter
  1. Labels
  • By clicking the ‘+’ button you can add labels to a candidate
  • By clicking on a candidates label you can display all candidates with that label

Selecting:

  • By clicking on a candidate’s picture you can ‘select’ them, or ‘deselect’ if you click again
  • Now you can click on other candidates to select them as well or click ‘Select all’Select1Select 2On the top right you may Refresh PIN Code, send Invitation Mails or Quick Replies or Label the selected candidates.select3
    • Refresh PIN Code: If a candidate has not responded to your invitation his/her PIN to activate the interview via SMS expires and he is moved to the No Response folder. This option refreshes the candidate’s PIN
    • Invitation Mail & Quick Reply: Select and send out your choice of Invitation Mail or Quick Reply to all selected candidates at once
    • Label: Label all the selected candidates

middle panel

  1. Chat History
  • Here you see the conversation with the candidate
  • The green messages contain either the Text, Audio or Video message of the candidate. Beneath it you may see the channel it came through (‘f’ here indicating Facebook) and the time it was sent at
  • The grey messages are either the Chatbot’s responses, indicated by robot image or yours
  • Orange messages are Comments and are not visible to the candidate
  1. Messages & Comments
  • You may select between writing a Message or a Comment
  1. Quick replies
  • By clicking, a menu will pop up with Quick Replies to choose from and the option to create a new Quick Reply
  • Quick Replies make use of our token system, by using tokens you will not need to personalize every message. F.ex. <%= @candidate_name %> will automatically be replaced with the candidates name when sending. {link to explanation of all tokens}
  1. Sending Channel
  • Select over which channel you would like to send the message. SMS, Facebook, WeChat etc.
  1. Actions
  • Depending on the folder and the campaign settings the following actions will be displayed here:
    • Tokens: Let’s you insert tokens into the message
    • Robocall: Trigger a phone interview call
    • Call Candidates: Call the candidate and speak to him through the software
    • Send Invitation SMS: Send the Invitation SMS as set in the campaign settings
    • Stop/Resume Bot: Stop the Chatbot or resume it

Candidate Profile Panel
Candidate section

a) Campaign Options

Add Candidate

        • You may add candidates manually following this option.
        • You may write the details and uploading a resume individually.
        • On the “CSV Parsing” tag you can upload CSV files via drag-&-drop containing candidate data. In the following format:“first name, last name, email, country code, phone number, referee” – referee being used in cases where a candidate was refereed by someone.
        • On the “CV Upload” tab you can upload CVs directly by dragging and droppingaddcandidate

Campaign Settings

  • Will lead you to the campaign settings and lets you edit the setting established during the initial campaign creation

Export

  • Will initiate a download of an excel file containing the data of all the candidates in this particular campaign

b) Candidate Data

  • The candidates basic and contact information as well as the campaign he/she is in. With the unique candidate ID you may find a candidate in the search bar. Also, please use this ID whenever you have a question or witness an issue regarding the software. Source will tell you through which channel this candidate was added to the campaign. Added & Completed will show the dates of when the candidate was added to the campaign and when he/she completed the interview (in this example both were on the 27th of march)
  • The four buttons to the right of the candidate’s image are used to move the candidate into different folders throughout the recruitment process. You may move a candidate to the Shortlist, Rejected, On Hold or Hired folders

c) Sharing

  • Generates a link that you can send and therefore share the candidates profile with other decision stakeholders. The recipient does not need to have a Talkpush account. Once the link is generated you may adjust which information you’d like it to include by clicking on Generate Links on the top right

d) Responses

  • View and revise the candidate’s responses, in the given format(text, audio or video) along with the question text and the transcribed response(if audio)